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Used: Like New | Details
Sold by joporras
Condition: Used: Like New
Comment: Zune 16GB HD Black in excellent condition!! The Zune was kept in a protective case, and shows almost no signs of use. It includes: 16GB Zune HD, and USB Sync Cable. I'll ship the next business day after receiving the order.
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Zune HD 16 GB Video MP3 Player (Black)

4.4 4.4 out of 5 stars 1,885 ratings

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Eligible for Return, Refund or Replacement within 30 days of receipt
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
16gb
Black

About this item

  • IMPORTANT PRODUCT INFORMATION: To get started using Zune HD, download the latest software to your PC from zune.net/setup and charge your Zune using the supplied cable for at least 30 minutes before use
  • 16 GB capacity for up to 4,000 songs, 24 hours standard definition video, or 5 hours high definition video
  • 3.3-inch OLED screen with 480 x 272 resolution and 16:9 display
  • HD Radio gives you access to many local stations with crystal-clear digital sound at no extra cost
  • Watch supported 720p HD movies, TV shows, and videos in high definition
  • Buy, stream, and update your music, download free games, and surf the web via a Wi-Fi connection
  • NOTE: In order for headphones to work properly, insert jack into device port until it clicks into place
See more product details

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Zune HD 16 GB Video MP3 Player (Black)
Zune HD 16 GB Video MP3 Player (Black)
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Price$199.99$33.99$35.99$1,398.00$49.98$649.99
Delivery
Get it as soon as Monday, Mar 25
Get it as soon as Monday, Mar 25
Get it as soon as Monday, Mar 25
Get it as soon as Monday, Mar 25
Get it as soon as Monday, Mar 25
Customer Ratings
Sound quality
5.0
4.3
4.8
4.9
4.5
4.7
Battery life
4.1
4.7
4.6
3.9
4.8
4.1
User interface
3.6
5.0
4.1
4.1
Touch Screen
4.6
3.6
4.4
Sold By
joporras
MUZXQII Direct
MUZXQII Direct
Amazon.com
Aly-amyus
All About Office
display size
3.3 inches
2.4 inches
1.5 inches
5 inches
2.8 inches
5.5 inches
memory capacity
16 GB
64 GB
64 GB
128 GB
64 GB
4 GB
supported standards
MP3
MP3, WMA, APE, FLAC, WAV, OGG, AAC, ACELP
MP3 WMA APE FLAC WAV OGG AAC ACELP
MP3
MP3
MP3,OGG,AAC,AIFF,WMA,APE,FLAC,ALAC,WAV
connectivity tech
Wi-Fi
Aux, Bluetooth, USB
Aux, Bluetooth, USB
Wireless
Bluetooth
Wi-Fi
media type
Micro SDXC
Micro SD
Micro SD
SD Card
MP3
model name
zune
SNNWWM1AM2
M11Plus
component type
Display
Amplifier, Battery, Display, Memory, Speakers
Battery, Display, Memory, Speakers
Amplifier
Memory
Battery

Product information

Technical Details

Additional Information

Warranty & Support

Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.
Product Warranty: For warranty information about this product, please click here

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Zune HD 16 GB Video MP3 Player (Black)


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Product details

  • Is Discontinued By Manufacturer ‏ : ‎ Yes
  • Product Dimensions ‏ : ‎ 5.51 x 3.44 x 1.78 inches; 2.6 ounces
  • Item model number ‏ : ‎ EHD-00001
  • Batteries ‏ : ‎ 1 Lithium Polymer batteries required.
  • Date First Available ‏ : ‎ August 13, 2009
  • Manufacturer ‏ : ‎ Microsoft Zune Players
  • ASIN ‏ : ‎ B002JPITXY
  • Customer Reviews:
    4.4 4.4 out of 5 stars 1,885 ratings

What's in the box

  • USB Cable
  • Product Description

    Product Description

    Zune is the premium digital experience that gives you access to the latest in entertainment and technology, allowing you to enjoy, connect, and discover content in a whole new way the way you like it. Browse, stream, buy, and play all you want, including music, HD video, podcasts, games, and much more. Gain the freedom to enjoy your entertainment. Zune brings your content up front, so you're always in control.

    Amazon.com

    Zune is the premium digital experience that gives you access to the latest in entertainment and technology, allowing you to enjoy, connect, and discover content in a whole new way--the way you like it. Browse, stream, buy, and play all you want, including music, HD video, podcasts, games, and much more. Gain the freedom to enjoy your entertainment. Zune brings your content up front, so you're always in control.

    Instant Entertainment that You Control

    • HD Radio Technology: More Stations, better sound, no fees
    • HD-compatible Video: High-quality video on the go or on your HDTV
    • Internet Browsing: News, email, traffic? It's all in your pocket.
    • OLED Touchscreen: Wide view with a special touch
    • Games: More games, more fun

    Zune HD

    Portable perfection
    The new Zune HD wireless media player takes you closer and connects you to a whole new world of entertainment. With a built-in HD Radio receiver, HD-compatible video, multi-touch navigation, OLED screen, and games, Zune HD delivers the next level in music and video experiences.

    • Zune HD 16 GB: holds up to 5 hours of high-definition video; 24 hours of standard definition video; 4,000 songs; or 25,000 pictures. Available in black.

    HD Radio Technology

    • The new Zune HD gives you access to many local HD Radio stations with crystal-clear digital sound at no extra cost. Receive additional channels from your local stations and get more of the content you love, including sports, news, and music, in various genres and formats.
    • Like something you hear on HD Radio? Song tagging technology allows you to buy the song if you are connected to a Wi-Fi network or to tag it for later purchase.
    • Click here for more information about HD Radio.

    HD-compatible Video

    • Watch HD movies, TV shows, and more on your HDTV directly from your Zune HD. Just connect via the Zune HD & AV Dock to your HDTV (both sold separately) to watch 720p HD video. The Zune HD also will play your videos on the go in its sharp, brilliant OLED screen. Videos on the player are downscaled to fit the screen at 480 x 272--not HD resolution.

    Quickplay

    • Get instant access to your stuff with shortcuts to favorites, recently downloaded or played music, videos, and more. Quickplay cuts through the clutter and brings up front the content that you care about most.

    Games

    • Loaded with multi-touch and accelerometer, the Zune HD player makes portable gaming even more exciting. Download from Zune's catalog of free games and popular titles--play them all to the sound of your favorite music.

    OLED Touchscreen

    • Get instant access to your content with multi-touch navigation. With a 3.3-inch size and vivid 16:9 display (480 x 272 resolution), truer and brighter entertainment is at your fingertips.

    Wireless

    • Zune HD allows you to buy, stream, and update your music--and download free games--wirelessly via a Wi-Fi connection. Feeling entangled? Wirelessly sync your Zune HD to your home PC via your home network. You also can stream millions of songs over Wi-Fi directly to your Zune HD and turn it into a portable digital jukebox.

    Internet Browsing

    • Surf the web anytime, anywhere you have a Wi-Fi connection. Enjoy your favorite websites with a well-featured web browser, including tap-to-zoom technology, built-in accelerometer, and touchscreen QWERTY keyboard.

    Zune Marketplace

    • Download free Zune software to access Zune Marketplace from your PC. Download or stream new music, rent the latest movies, buy TV shows, and watch free trailers and previews--plus thousands of audio and video podcasts. You also can download from our catalog of free games including classic and other popular titles.

    Expand Your Entertainment with Xbox 360

    • Zune features movies, TV shows, and more in both high and standard definition. Browse and watch from thousands of titles for rent, or purchase available instantly through Microsoft's Smooth Streaming technology. Buy videos once and watch on multiple screens: on your Xbox 360, Zune player, and PC. See www.xbox.com/live for system requirements. The convenience of on-demand, only on Xbox 360.

    Accessories (Sold Separately)

    Zune HD AV Dock
    This all-in-one package enables Zune HD players to charge, sync, and play supported 720p HD videos on HDTVs. Send music to your home audio systems and control it all via a wireless remote.

    Zune Premium Car Pack
    Charge and play music, podcasts, and HD Radio stations from your Zune HD while you drive. The FM transmitter/car charger auto-seeks the best available frequency on your car stereo. A USB port located on the transmitter/car charger allows you to charge a second Zune player simultaneously.

    Zune Sync Cable
    Charge your Zune player and sync with your collection on your PC.

    Zune Charge Pack
    The Zune AC Adapter fast-charges your Zune player up to 70% within an hour. Folding blades make it easy to travel with. Use the included USB cable to sync with a PC.

    Zune Power Pack
    Connect your AV cable to your docked Zune HD to play music, HD Radio broadcasts, and audio podcasts through your home audio system. The HDMI cable connects your docked Zune HD to HDTVs to view movies and videos. Also includes Zune AC Adapter; Zune HD player and Zune HD AV Dock sold separately.

    Zune Sync Dock
    Connect to your PC and sync your collection while you charge your Zune in style. Control from a distance with the included wireless remote, which gives you full access to your Zune player from anywhere in the room.

    Important information

    Legal Disclaimer

    as is, no warranty, no ownership implied on any songs present or not present on the player.

    Looking for specific info?

    Customer reviews

    4.4 out of 5 stars
    4.4 out of 5
    1,885 global ratings

    Customers say

    Customers like the ease of use, size and video quality of the mp3 player. They mention that the interface is intuitive, the market place is easy to navigate and that the screen is stellar. They appreciate the music quality, saying that it's a fantastic music player with an immense amount of music available for free download. Customers also appreciate the sound quality, stating that it sounds excellent, cleaner, fuller and that it has an expanded soundstage.

    AI-generated from the text of customer reviews

    676 customers mention539 positive137 negative

    Customers like the quality of the mp3 player. They mention it's a great piece of hardware, the Smart DJ is very impressive, and the best built PMP on the planet. The results are excellent, both the video and the audio. The cute little apps it has are fun, and it makes them want to listen to more. The calculator and the weather software are well made, and they want more like them.

    "...The new Zune browser is surprisingly good, but not as good as the iPod's. It works well, but isn't as fast as Safari, and has a clunkier interface...." Read more

    "...Also has a racing game, solitare, a space game, pretty fun, and also a facebook and twitter app for all you tweeters and facebookers out there...." Read more

    "...deal in my mind but what makes this especially cool is that it can work with Smart DJ to make a playlist with some of your music and some music off..." Read more

    "...+ Design: it's simply the best built PMP on the planet. It's sleek in design and not overwhelming in size...." Read more

    456 customers mention377 positive79 negative

    Customers find the interface simple to navigate, fun, intuitive, and stylish. They say the marketplace is easy to navigate and the device is convenient. Customers also mention that the user interface is thoughtful, stylish, and effective.

    "...out the, well, "undocumented features" of the Zune HD, navigation is very simple and intuitive with awesome little bells and whistles...." Read more

    "...One word; AMAZING!! + Ease of Use/Layout: The area I find that i've enjoyed the most is the fact you know how to use this PMP from the get go..." Read more

    "...at the how beautiful the hardware was and how sleek and simple the user interface performed...." Read more

    "...The HD is really easy to use. Ive not had any problems and Ive had the unit for about 2 weeks now. The UI is very nicely done...." Read more

    329 customers mention257 positive72 negative

    Customers like the sound quality of the mp3 player. They mention that it has great sound, making music-listening so different. They say it's great for listening while commuting, and the instrumentation is more pronounced.

    "...And I feel like I have lost zero sound quality.- Sound quality is great, best sound I have had in a player, even when going down to..." Read more

    "...For sound quality, the Zune is just fantastic...." Read more

    "...much better. + Sound: The Zune line has always boasted stellar sound quality, and the Zune HD is no different...." Read more

    "...The HD radio is going to be a feature that I use often. The sound is incredible as long as you have a signal...." Read more

    320 customers mention313 positive7 negative

    Customers find the appearance of the mp3 player visually appealing, with a nice screen. They say the hardware is beautiful and sleek. They also appreciate the color contrast, saying it's breathtaking. Customers also mention that the OLED screen makes the menus look amazing.

    "...has better sound than most if not all smartphones, is light and well-designed, then one of the Zune HD players may still be a nice choice for you,..." Read more

    "...Tegra nVidea Video card for that HD video output, looks pretty sweet by the way, HD RADIO! WOOT!..." Read more

    "...When the screen goes to screen saver mode it creates a cool background on screen while music is playing. So unexpected but so cool...." Read more

    "...Great looking device and has some nice touches, like deep grooves down the side of the unit to ensure a secure grip... you know what it looks like,..." Read more

    238 customers mention213 positive25 negative

    Customers like the video quality of the mp3 player. They say the screen is stellar, the HD is nicer, and the high definition is apparent. They also say the OLED screen is amazing and good for browsing webpages.

    "...Tegra nVidea Video card for that HD video output, looks pretty sweet by the way, HD RADIO! WOOT!..." Read more

    "...The screen/video is just stellar. One of the purported advantages of the OLED is deep blacks, and this promise is certainly kept...." Read more

    "...Then to make the screen and OLED screen is just drool worthy...." Read more

    "...There is not doubt, the screen of the HD is nicer than the Touch. The touch does have a bigger screen though...." Read more

    209 customers mention209 positive0 negative

    Customers find the music quality of the mp3 player fantastic, with great playback and an immense amount of music available for free download. They also say the player is classy and has a beautiful music experience. Customers also mention that the playlists work and it's easy to add music to them. They say the product can play music for countless hours.

    "...than Pandora, Slacker, LastFM or other services because you can listen to full CDs, specify playlists and tracks in the exact order you want, AND..." Read more

    "...good device all around, does what I mainly wanted it to do: Play good quality music!..." Read more

    "...So unexpected but so cool. It really ads to the music experience...." Read more

    "...Zune Software 4.0 is simply the best music software out there. It's organization it 10 times ahead of iTunes 9, and it's not a computer hog...." Read more

    187 customers mention150 positive37 negative

    Customers like the size of the mp3 player. They mention that it is slick, compact, and ultra-portable. They also say that it fits great in their hand and is easy to use with one hand while walking. Customers also appreciate the sleekness, style, and overall size of this portable media player. Overall, customers find it to be a great product and handy for its pocket-ability.

    "...It weighs about 2/3 as much, and is noticeably smaller in width and height, while being just a hair thicker.Points of comparison:-..." Read more

    "...It's small enough and packed with so many features it makes it the most portable PMP on the market. + Software: What's a PMP good for..." Read more

    "...and slick interface, uses fantastic desktop software, and is ultra-portable; I give this five stars out of five." Read more

    "...It seems that it's a good size to use just one hand with your thumb being operative, and I'll be the first to say I might try it on the road..." Read more

    181 customers mention53 positive128 negative

    Customers are dissatisfied with the apps on the mp3 player. They mention that it has very little apps, there are not many third-party apps, and the app store is light in content.

    "...Apps: Okay iPod fanboys, yes, the Zune HD doesn't have thousands of apps because only Microsoft has made them so far, and only a few third party..." Read more

    "...Sure, it doesn't have many apps, but neither does the Nano or any other comparable player at this price, so I consider the few dozen that are..." Read more

    "...Hands down, Apple's app store wins by a mile. It's a huge selection of all sorts of apps vs a rather sad selection of a handful for Zune...." Read more

    "...Video selection is not as immense as Amazon, so I think it's unfortunate that I can't sync my Zune to Amazon Unbox...." Read more

    Best Customer Service!
    5 Stars
    Best Customer Service!
    Absolutely the best experience I have ever had shopping through Amazon. There was a mix-up with the delivery. Sent the complaint on Saturday Dec 30th. Within 1 hour, the seller contacted me directly to rectify the situation. Again, this is a Saturday afternoon! The seller tracked my product down for me, issued a new USPS ticket. The seller worked with my schedule and I picked it up today.Now for the product! Looks brand new! The seller also went out of his way to replace the battery before he offered it in the marketplace. This is a super key maintenance option that he didn't have to do, but absolutely necessary when it comes to vintage electronics. My current Zune is having this battery issue now. Takes forever to recharge and goes out quickly with use. This one charged right up from zero, no problem at all. Put my music on it and going on a run soon. I never write these reviews, but this company deserves it for going the extra mile with quality products and excellent customer service!
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    Top reviews from the United States

    Reviewed in the United States on September 16, 2009
    Capacity: 32gbColor: PlatinumVerified Purchase
    2,380 people found this helpful
    Report
    Reviewed in the United States on October 22, 2010
    Capacity: 16gbColor: BlackVerified Purchase
    2 people found this helpful
    Report

    Top reviews from other countries

    Eric
    5.0 out of 5 stars The menu interface is the best I've seen by far on an MP3 player running ...
    Reviewed in the United Kingdom on March 24, 2017
    Capacity: 16gbColor: BlackVerified Purchase
    One person found this helpful
    Report
    bigdcdn
    5.0 out of 5 stars In my opinion the best stand alone MP3 player made dragged down by terrible ...
    Reviewed in Canada on March 19, 2015
    Capacity: 32gbColor: PlatinumVerified Purchase
    One person found this helpful
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    Matt
    5.0 out of 5 stars The sound quality is amazing, the interface is excellent
    Reviewed in the United Kingdom on September 11, 2016
    Capacity: 16gbColor: BlackVerified Purchase
    Loan
    4.0 out of 5 stars Four Stars
    Reviewed in Canada on December 6, 2014
    Capacity: 32gbColor: PlatinumVerified Purchase
    Mr. P. Evans
    5.0 out of 5 stars Old dog still sounds great
    Reviewed in the United Kingdom on April 13, 2017
    Capacity: 16gbColor: BlackVerified Purchase